Customer Service

Our automotive experts at ModAuto make sure that each guest is satisfied with every purchase. Ensuring customer satisfaction is OUR highest priority. Each of our sales representatives are specialized on specific models, allowing us to provide you with peace of mind when making a purchase.

For the fastest shipping times and highest customer satisfaction we stock all of popular parts at our location in La Habra, California! Our shipping department ensures that each package sent out is inspected rigorously, and that each package arrives in a prompt manner.

Please feel to free to call us at (714) 582-3330 if you have any questions regarding your vehicle or part fitment. Our experts will be more than happy to help.

Customer Feedback


“I had discovered ModAuto from E90Post. Jurrian was
excellent to work with and was able to answer all of my questions before my
purchase. He has a positive attitude and good customer service skills. The item I bought was received on the day he indicated and has worked flawlessly. I would not hesitate to purchase items from him in the future.”
– Adam

“I wanted to thank Jurrian at for providing me with great
service and a competitive price on my Cobb AccessPort. They are a good company and I would not hesitate to buy from them again. On a side note, the AccessPort is a very good choice as a tuning solution. I have used this on several different vehicles in the past and their tunes have always been rock solid.”

“I would like to thank Jurrian for working with my on my recent purchase of a Cobb AP. He was superb to deal with and made the transaction enjoyable. Great customer service and attitude! Keep up the good work Jurrian – I’ll be contacting you in the future for any other purchases!”

Keep up the good work Jurrian – I’ll be contacting you in the future for any other purchases I get! “Called Alan on my lunch break yesterday; he took my order extremely quickly and answered some additional questions. I come up today after the longest day and was told this box from ModAuto had been sitting here since the noon-ish mail drop. That is a hell of a fast transaction.”

“Thanks again for the quick replies on emails and the fast shipping on the x pipe. Always a pleasure to do business with this company and there cast of great salespeople. I always use them first on all my purchases. I.E KW v2’s for M3, KW v1’s for my old 330, sway bars and more. Thanks and be ready for a future order for Fabspeed headers upon my return from Afghanistan.”

“Thanks to Alan at ModAuto for the great deal, fast shipping, and excellent customer service.”
“Alan took care of me like we were brothers A++++ for you guys highly recommend these fellows.”
– AJ14
“Alan rocks. I got some wheels from him, and he was integral to me getting what I wanted.”

“First of all I would like to thank ModAuto for the great work and service you offer. Most importantly to Jurrian the sales rep. One of my led bulbs went out on my E90, So I called to place an order on just one. I don’t know how this happen but Jurrian said if it was OK to send a replacement for free just pay shipping. Free? For some reason I felt it was too good to be true, so (I wish I didn’t) had to ask why? With all honesty reason is because they wanted to make customers happy. It was their first day working on a Saturday plus they were in a good mood. (word of advice, call on Saturdays.) So thanks Jurrian and the team at you did a magnificent job!”

“I bought my ST coilovers from ModAuto (thanks Jurrian!!). Excellent service as always from them.”